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.os-label{color:var(--text-primary);font-weight:700}.ord-block-h{display:flex;align-items:center;gap:7px;font-size:12px;font-weight:700;color:var(--text-secondary);margin-bottom:9px}.ord-block-h svg{color:var(--accent)}.ord-cust{display:flex;align-items:center;gap:11px;padding:11px 13px;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg-sunken)}.config-page{display:flex;flex-direction:column;gap:var(--gap);max-width:900px}.config-top{display:flex;align-items:center;gap:16px;flex-wrap:wrap}.back-link{display:inline-flex;align-items:center;gap:4px;font-size:12px;font-weight:600;color:var(--text-muted);text-decoration:none}.back-link:hover{color:var(--text-primary)}.config-title{font-size:19px}.config-save{margin-left:auto;display:flex;gap:8px}.config-section{overflow:hidden}.config-sec-head{display:flex;align-items:center;justify-content:space-between;padding:16px var(--card-pad);border-bottom:1px solid var(--border);background:var(--bg-sunken)}.config-sec-head .section-title{font-size:14.5px}.config-fields{padding:var(--card-pad)}.field-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:16px}.field{display:flex;flex-direction:column;gap:6px}.field-label{font-size:12px;font-weight:600;color:var(--text-secondary)}.field-input-wrap{display:flex;align-items:center;background:var(--bg-surface);border:1px solid var(--border-strong);border-radius:var(--radius);padding:0 4px 0 12px;transition:border-color .12s,box-shadow .12s}.field-input-wrap:focus-within{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.field-input-wrap input{flex:1;border:none;background:none;outline:none;padding:9px 0;font-size:13.5px;color:var(--text-primary);font-family:var(--font-sans)}.field-eye{padding:7px;color:var(--text-muted);border-radius:var(--radius-sm);cursor:pointer}.field-eye:hover{color:var(--text-primary);background:var(--bg-hover)}.test-btn{background:var(--bg-surface);border:1px solid var(--border-strong);color:var(--text-secondary)}.test-btn.ok{background:var(--success-soft);border-color:color-mix(in srgb,var(--success) 40%,transparent);color:var(--success)}.row-dim td{opacity:.58}.row-menu{position:relative}.menu-pop{position:absolute;right:0;top:calc(100% + 4px);z-index:30;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-lg);padding:5px;min-width:168px}.menu-item{display:block;width:100%;text-align:left;padding:8px 11px;border-radius:var(--radius-sm);font-size:13px;font-weight:500;color:var(--text-secondary);cursor:pointer;transition:background .1s}.menu-item:hover{background:var(--bg-hover);color:var(--text-primary)}.menu-item.danger{color:var(--danger)}.menu-item.danger:hover{background:var(--danger-soft)}.slideover-scrim{position:fixed;inset:0;background:rgba(8,10,14,.42);z-index:200;opacity:0;pointer-events:none;transition:opacity .22s}.slideover-scrim.open{opacity:1;pointer-events:auto}.slideover{position:absolute;top:0;right:0;bottom:0;width:420px;max-width:92vw;background:var(--bg-surface);border-left:1px solid var(--border);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;transform:translateX(100%);transition:transform .26s cubic-bezier(.22,.61,.36,1)}.slideover-scrim.open .slideover{transform:translateX(0)}.slideover-head{display:flex;align-items:center;justify-content:space-between;padding:18px var(--pad);border-bottom:1px solid var(--border)}.slideover-head .section-title{font-size:16px}.slideover-body{flex:1;overflow-y:auto;padding:var(--pad);display:flex;flex-direction:column;gap:16px}.slideover-foot{display:flex;justify-content:flex-end;gap:8px;padding:14px var(--pad);border-top:1px solid var(--border)}.role-picker{gap:7px}.role-opt,.role-picker{display:flex;flex-direction:column}.role-opt{text-align:left;border:1px solid var(--border-strong);border-radius:var(--radius);padding:10px 13px;gap:1px;transition:all .12s;cursor:pointer}.role-opt.on,.role-opt:hover{border-color:var(--accent)}.role-opt.on{background:var(--accent-soft)}.ro-name{font-weight:700;font-size:13px;color:var(--text-primary)}.ro-desc{font-size:11.5px;color:var(--text-muted)}.audit-event{font-family:var(--font-mono);font-weight:600}.site-menu{position:absolute;top:calc(100% + 4px);left:var(--pad);right:var(--pad);z-index:50;background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-lg);padding:6px}.site-menu-item{width:100%;display:flex;align-items:center;gap:10px;padding:8px 9px;border-radius:var(--radius-sm);color:var(--text-secondary);cursor:pointer;transition:background .1s}.site-menu-item:hover{background:var(--bg-hover)}.site-menu-item.on{background:var(--accent-soft);color:var(--accent-text)}.site-menu-div{height:1px;background:var(--border);margin:5px 0}.site-menu-scroll{max-height:296px;overflow-y:auto}.smi-name{font-size:13px;font-weight:600;color:var(--text-primary)}.site-menu-item.on .smi-name{color:var(--accent-text)}.smi-sub{font-size:10.5px;color:var(--text-muted)}.kb-page{display:flex;flex-direction:column;gap:var(--gap)}.chatbot-hero{display:grid;grid-template-columns:1fr auto;gap:28px;padding:var(--card-pad);align-items:center;background:linear-gradient(120deg,var(--accent-soft) 0,var(--bg-surface) 60%)}.cb-left{display:flex;gap:16px;align-items:flex-start}.cb-avatar{width:52px;height:52px;border-radius:14px;flex:none;display:grid;place-items:center;background:var(--accent);color:var(--accent-fg);box-shadow:0 6px 18px color-mix(in srgb,var(--accent) 40%,transparent)}.cb-meta{min-width:0}.cb-name-row{display:flex;align-items:center;gap:10px}.cb-name{font-size:19px}.cb-desc{font-size:12.5px;line-height:1.5;margin:6px 0 14px;max-width:520px}.cb-cov-top,.cb-desc{color:var(--text-secondary)}.cb-cov-top{display:flex;justify-content:space-between;font-size:12px;margin-bottom:6px}.cb-cov-bar{height:8px;border-radius:5px;background:color-mix(in srgb,var(--text-muted) 22%,transparent);overflow:hidden;max-width:520px}.cb-cov-bar span{display:block;height:100%;border-radius:5px;background:var(--accent)}.cb-stats{display:flex;gap:10px}.cb-stat{background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius);padding:10px 16px;text-align:center;min-width:78px}.cb-stat-n{display:block;font-size:21px;color:var(--text-primary);font-family:var(--font-display);font-weight:var(--display-weight)}.cb-stat-l{font-size:10.5px;color:var(--text-muted);font-weight:600}.cb-actions{display:flex;gap:8px;align-items:center}.kb-cols{display:grid;grid-template-columns:248px minmax(0,1fr);gap:var(--gap);align-items:start}.kb-side{display:flex;flex-direction:column;gap:2px;background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:10px;box-shadow:var(--shadow-sm)}.kb-side-h{font-size:10.5px;letter-spacing:.1em;text-transform:uppercase;color:var(--text-muted);font-weight:700;padding:6px 10px 8px}.kb-cat{display:flex;align-items:center;gap:10px;padding:9px 11px;border-radius:var(--radius-sm);color:var(--text-secondary);font-size:13px;font-weight:500;cursor:pointer;transition:background .1s}.kb-cat:hover{background:var(--bg-hover)}.kb-cat.on{background:var(--accent-soft);color:var(--accent-text);font-weight:600}.kb-cat .kc-n{font-family:var(--font-mono);font-size:11px;background:var(--bg-sunken);color:var(--text-muted);padding:1px 7px;border-radius:20px}.kb-cat.on .kc-n{background:color-mix(in srgb,var(--accent) 18%,transparent);color:var(--accent-text)}.kb-list{display:grid;grid-template-columns:1fr 1fr;gap:var(--gap)}.kb-card{text-align:left;background:var(--bg-surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:16px;box-shadow:var(--shadow-sm);display:flex;flex-direction:column;gap:8px;transition:border-color .12s,box-shadow .12s;cursor:pointer}.kb-card:hover{border-color:var(--border-strong);box-shadow:var(--shadow)}.kb-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.kb-q{font-size:14px;font-weight:700;color:var(--text-primary);line-height:1.35}.kb-a{font-size:12.5px;color:var(--text-secondary);line-height:1.5;margin:0;flex:1;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.kb-card-foot{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.kb-meta{display:flex;gap:12px;font-size:11px;color:var(--text-muted)}.kb-src{font-size:10px;color:var(--accent-text);background:var(--accent-soft);padding:2px 7px;border-radius:5px}.vswitch{position:fixed;bottom:18px;left:50%;transform:translateX(-50%);z-index:9999;align-items:center;gap:4px;padding:5px;background:rgba(16,18,24,.86);border:1px solid hsla(0,0%,100%,.1);backdrop-filter:blur(14px);box-shadow:0 12px 40px rgba(0,0,0,.5);font-family:IBM Plex Sans,system-ui,sans-serif}.vswitch,.vswitch .vs-pill{display:flex;border-radius:999px}.vswitch .vs-pill{flex-direction:column;align-items:flex-start;padding:7px 16px;color:hsla(0,0%,100%,.62);transition:all .16s;line-height:1.1;cursor:pointer}.vswitch .vs-pill .vp-name{font-size:12.5px;font-weight:600}.vswitch .vs-pill .vp-sub{font-size:9.5px;opacity:.7;letter-spacing:.02em}.vswitch .vs-pill:hover{color:#fff}.vswitch .vs-pill.on{background:#fff;color:#14161a}.vswitch .vs-pill.on .vp-sub{opacity:.55}.vswitch .vs-div{width:1px;height:26px;background:hsla(0,0%,100%,.12)}.vswitch .vs-label{color:hsla(0,0%,100%,.4);font-size:10px;letter-spacing:.14em;text-transform:uppercase;padding:0 12px 0 10px;font-weight:600}@media (max-width:1280px){.kpi-grid{grid-template-columns:repeat(2,1fr)}.inbox{grid-template-columns:300px minmax(360px,1fr) 340px}.kb-list{grid-template-columns:1fr}}